Terms of Service
Effective October 18, 2026
These terms cover your use of the client portal of Lakefront Auto Detailing LLC dba Detailer Lab at mydetailerlab.com, the booking pages we run for detailing businesses, and the text messages we send. By using them you agree to these terms and to our Privacy Policy.
The service
Detailer Lab is a marketing agency for auto detailing businesses. We run ads and booking pages for our clients and give them a portal to see bookings, revenue, ad results, their team and their progress. The specific services, fees and length of each engagement are set in the client’s service agreement with us, which controls if it conflicts with these terms.
Accounts
- Accounts are created by Detailer Lab for our clients and the people they invite. Keep your sign-in codes and passwords private.
- You are responsible for activity on your account. Tell us right away at support@mydetailerlab.com if you think someone else has used it.
- We may suspend access to protect the service, for non-payment, or when an engagement ends.
Client responsibilities
- Give accurate business, pricing and booking information.
- Only upload photos and videos you own or have permission to use, and that you are happy for us to use in your ads.
- Handle employee information you enter (addresses, pay, documents) lawfully and only for running your business.
- Do not use the service to send spam, break the law, or upload anything harmful or infringing.
Fees
Fees are set in each client’s service agreement and are billed monthly. Invoices not paid when due may pause ads and portal access until they are paid.
Content and ownership
You keep ownership of the content you give us. You grant Detailer Lab a license to use it to provide the service, including running your ads, for as long as we work together. Detailer Lab owns the portal, its software and design.
SMS Terms
Program. Detailer Lab Account Alerts, sent by Lakefront Auto Detailing LLC dba Detailer Lab.
What you get. Detailer Lab clients who tick the text-alerts box on their portal Account page get texts when a new booking comes in, a booking needs confirming, Detailer Lab replies to their support ticket, or an invoice is due or overdue. Portal users who ask for a sign-in code on the sign-in page also get that one-time code by text.
- Message frequency varies, about 10 to 60 messages a month depending on bookings.
- Message and data rates may apply.
- To opt out, reply STOP to any message. You will get one final message confirming you are unsubscribed, and no more after that. To opt back in, reply START.
- For help, reply HELP to any message or email support@mydetailerlab.com.
- Consent to receive text messages is not a condition of any purchase.
- Carriers are not liable for delayed or undelivered messages.
- We do not share mobile phone numbers or SMS opt-in data and consent with third parties or affiliates for marketing purposes. See our Privacy Policy.
Third-party services
The service relies on providers such as Meta, GoHighLevel, Twilio, Stripe and others. Their own terms apply to their services, and we are not responsible for their outages or changes.
Disclaimers
We work hard to grow our clients’ businesses, but we do not guarantee any number of bookings, leads or amount of revenue. The service is provided “as is.” To the extent the law allows, we disclaim implied warranties of merchantability and fitness for a particular purpose.
Limitation of liability
To the extent the law allows, Detailer Lab is not liable for indirect, incidental or consequential damages, or for lost profits, and our total liability for any claim is limited to the fees you paid us in the 3 months before the claim.
Ending the service
Either side may end an engagement as described in the service agreement. When it ends, portal access stops and your data is handled as described in our Privacy Policy.
Changes
We may update these terms. We will change the date at the top and tell clients about significant changes by email or in the portal.